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PRIVACY POLICY

Privacy Policy - the basics 

At Ri Clothing, we value the trust you place in us. This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from our website.

1. Information We Collect

When you interact with the Ri Clothing platform, we collect certain information to enhance your luxury shopping experience:

  • Order Information: When you make a purchase, we collect your name, billing address, shipping address, payment information (including credit card numbers or mobile banking details), email address, and phone number.

  • Device Information: We automatically collect details about your device, including your IP address, time zone, and cookies, to help us optimise the site’s performance.

  • Style Preferences: If you sign up for our newsletter or interact with our Nu Romantic lookbooks, we may collect data on your fashion interests to provide personalised recommendations.

2. How We Use Your Information

We use the collected information to:

  • Fulfil orders and arrange for shipping within Bangladesh.

  • Communicate with you regarding your order status or artisanal care tips.

  • Screen orders for potential risk or fraud.

  • Tailored Marketing: Provide you with information or advertising relating to our new collections (such as future iterations of Nu Romantic) via email or targeted social media ads.

3. Sharing Your Information

We share your Personal Information with third parties only to help us provide our services:

  • E-commerce Hosting: To power our online store and secure checkout.

  • Logistics Partners: To ensure your garments are delivered to your doorstep across Bangladesh.

  • Marketing & Analytics: We use tools like Google Analytics and Meta Pixels to understand how our customers interact with our brand, allowing us to refine our Vogue-style storytelling.

Note: We do not sell your personal data to third parties for their own marketing purposes.

4. Behavioural Advertising

As a brand active on social media, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. This includes retargeting ads on Instagram and Facebook featuring the Ri Clothing pieces you viewed.

5. Your Rights

If you are a resident of Bangladesh, you have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

6. Data Retention

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

7. Security

The security of your "Nu Romantic" investment extends to your data. We use industry-standard encryption and secure socket layer (SSL) technology to protect your information during transmission.

8. Changes

We may update this privacy policy from time to time to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

Contact Us

For more information about our privacy practices, or if you have questions, please contact our privacy officer at: Email: [insert email address] Studio Address: 1/D Bijoy Sarani, Tejgaon Link Rd, Dhaka 1515, Bangladesh

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